Simplifying notifications at Canva to reduce noise and surface what matters
Canva / 2023 / 3 months
Canva / 2023 / 3 months
Previous notification experience
Notifications used a To Do / Completed framework that didn’t reflect real notification behavior.
Informational and actionable updates were treated the same, creating confusion and unnecessary mental load as high-volume notifications overwhelmed the feed.
Previous notification experience
Notifications used a To Do / Completed framework that didn’t reflect real notification behavior.
Informational and actionable updates were treated the same, creating confusion and unnecessary mental load as high-volume notifications overwhelmed the feed.
Redesigned notification experience
Redesigned notification experience
The experience was simplified by removing the task-based framework and introducing grouping for high-volume notifications. Notifications are now easier to scan, clearer to understand, and help users focus on what matters without being overwhelmed.
The experience was simplified by removing the task-based framework and introducing grouping for high-volume notifications. Notifications are now easier to scan, clearer to understand, and help users focus on what matters without being overwhelmed.
The experience was simplified by removing the task-based framework and introducing grouping for high-volume notifications. Notifications are now easier to scan, clearer to understand, and help users focus on what matters without being overwhelmed.
